QUALIFICATIONS

Sole proprietor/operator of Dave Lum Computer Enterprises (D.L.C.E.) - Sole I.T. support for the City of Cornelius, Oregon
Microsoft trained on Windows NT / 2000 operating systems.
Fifteen years experience working with PC operating systems (DOS 3.3 to Windows XP) , applications, and networking ( NT4, Windows 2000 /  2003 Server).
Designed & maintain WWW site (www.datsuns.com).

PROFESSIONAL EXPERIENCE

DLCE
Network Consultant
City of Cornelius, Oregon 2000-present (details) (47 PC's, 4 servers. Approx 4-6 hrs/week)
Harkins House, Washington County, Oregon 2005-present (7 PC's, 2 servers. Approx 4 hrs/month),
Responsibilities encompass every aspect of administering local area networks as well as suggesting upgrades, standardizations, and broader overall services. Tasks include setting up and maintaining user accounts for network access and services.

Cornelius achievements, by year:
2001: Standardized anti-virus solution to McAfee (from mixed Norton / McAfee / none) -- Implemented weekly update of virus signatures --
Installed / configured local workgroup e-mail server to allow employee-to-employee mail to stay in-house instead of going out through dial-up Internet connection -- Standardized web browser to Internet Explorer  -- Faster support response times due to implementation of dial-in support (PCAnywhere & VNC) capability -- Login scripts moved to KiXscript engine.

2002: Automated network monitoring and notification (Using HostMonitor) -- Automated network inventory and installed software monitoring -- ability to maintain/update PC's by activating/updating them remotely during off hours using Wake-On-LAN technology -- Purchase software licenses and achieved 100% licensing compliance -- maintain patches and service packs on client PC's as well as servers, install wireless LAN for otherwise difficult-to-locate public access workstations.

2003: Implement UpdateEXPERT software patch management tool eliminating manual desk-to-desk patch updating --  Helped facilitate move Internet connection form dial-up to cable Internet (two locations) -- Installed SonicWALL SOHO3 firewalls at both sites -- Enabled VPN access to both sites from remote locations. Remove support moved from Dial-in to Internet VPN.

2004: Added Small Business Server 2003 to facilitate upgrade of Cornelius AR system to use Microsoft SQL, implemented Exchange Server 2003. Rolled out Help Desk capability to centralize requests. Replaced McAfee desktop AV with Trend Client Server Messaging Suite. Addition of SBS server necessitated migrating entire domain to new domain name.

CSC - Textron account, (full-time)
Lake Oswego, OR 1996 - Present
Sr. Network Specialist

Responsibilities include many aspects of administering local area networks as well as end-user desktop/laptop support. Tasks include setting up and maintaining user accounts for network access and services as well as desktop and laptop units, troubleshoot application, printing, and connectivity issues. Support of remote offices. Responsible for Textron Financial corporate-wide login scripts, LAN health monitoring and notification, security patch management and reporting.